FAQ

Frequently Asked Questions FAQs

FAQ: This article outlines solutions to some frequently asked questions that can be used to troubleshoot projects.

Written by Jayati Chhabra
Updated over a week ago

What is the Manufacturer Program?

How does the Manufacturer Program Work?

Written by Patrick Chopson
Updated over a week ago

Using Azure Active Directory Single Sign-on SSO

How to log in to cove.tool using SSO with Microsoft Active Directory credentials

Written by Benjamin Greve
Updated over a week ago

Educational Resources

Educational License, Course Support, and more

Written by Marco Aguirre
Updated over a week ago

How to make a cove.tool account?

Clicking on “Sign Up Now” will take you to the sign up page below where you can enter your email to create a username and password.

Written by Sandeep Ahuja
Updated over a week ago

What is a floating license?

How cove.tool uses floating licenses

Written by Marco Aguirre
Updated over a week ago

Owner and Administrator Roles

Steps for adding and removing users, and controlling project access

Written by Daniel Chopson
Updated over a week ago

How to cancel your cove.tool account

Cancelling your cove.tool account

Written by Sandeep Ahuja
Updated over a week ago

Firmwide Rollout

How to roll out cove.tool to everyone in your firm

Written by Daniel Chopson
Updated over a week ago

How can I change my Password and what is required?

How complicated should your password be?

Written by Patrick Chopson
Updated over a week ago

How and What to Prepare for an On-Boarding Check-in?

A checklist and agenda overview for on-boarding training sessions.

Written by Sandeep Ahuja
Updated over a week ago

Can I use cove.tool for Government Contracts?

FAQ, security, server locations, NDA agreements

Written by Marco Aguirre
Updated over a week ago

How do I install cove.tool?

Cove.tool is a web app, and does not need to be installed on any particular computer. You can access your projects from anywhere on the web

Written by Sandeep Ahuja
Updated over a week ago

Generating the Automated Report in Other Languages

Step-by-Step guide on how to use Google Translate to generate the report in other languages

Written by Twisha Raja
Updated over a week ago

Benefits of being a Web application

What is a web app? Why is cove.tool a web application?

Written by Marco Aguirre
Updated over a week ago

Using the cove.tool REST API

Using the cove.tool REST API to upload geometry and get the EUI breakdown

Written by Daniel Chopson
Updated over a week ago

Graphics Problems or Screen Lag

Having trouble moving in 3D or experiencing screen lag

Written by Patrick Chopson
Updated over a week ago

How to format the automated PDF Report

FAQ: My report looks strange, is cut-off, or is missing graphics, how do I fix that?

Written by Marco Aguirre
Updated over a week ago

Zero Code and cove.tool

An overview of zero code, the new Architecture 2030 initiative

Written by Zahra Zolfaghari
Updated over a week ago

US Military resiliency requirements and cove.tool - Department of Defense

How to meet the UFC 1-200-02 High Performance And Sustainable Building - HPSB requirements

Written by Jayati Chhabra
Updated over a week ago

Pursuing Alternative Daylight Standards for Schools

Daylight guidelines for LEED v4.1, WELL Standard, Title 24, US-CHPS, UK EFA, and BREEAM

Written by Marco Aguirre
Updated over a week ago

COMcheck and cove.tool

How can cove.tool be used in the COMcheck Process?

Written by Zahra Zolfaghari
Updated over a week ago

cove.tool and UN 2030 Sustainable Development Goals

Written by Akshay Padwal
Updated over a week ago