FAQ

What is the Manufacturer Program?

How does the Manufacturer Program Work?

Written by Patrick Chopson
Updated over a week ago

Educational Resources

Educational License, Course Support, and more

Written by Marco Aguirre
Updated over a week ago

How to make a cove.tool account?

Clicking on “Sign Up Now” will take you to the sign up page below where you can enter your email to create a username and password.

Written by Sandeep Ahuja
Updated over a week ago

What is a floating license?

How cove.tool uses floating licenses

Written by Marco Aguirre
Updated over a week ago

Managing Users and Project Access

Steps for adding and removing users.

Written by Damini Ganesh
Updated over a week ago

Owner and Administrator Roles

What is an Owner v/s Administrator

Written by Damini Ganesh
Updated over a week ago

How to cancel your cove.tool account

Cancelling your cove.tool account

Written by Sandeep Ahuja
Updated over a week ago

How can I change my Password and what is required?

How complicated should your password be?

Written by Jonathan Essary
Updated over a week ago

Firmwide Rollout

How to roll out cove.tool to everyone in your firm

Written by Daniel Chopson
Updated over a week ago

How and What to Prepare for an On-Boarding Check-in?

A checklist and agenda overview for on-boarding training sessions.

Written by Sandeep Ahuja
Updated over a week ago

How do I install cove.tool?

Cove.tool is a web app, and does not need to be installed on any particular computer. You can access your projects from anywhere on the web

Written by Sandeep Ahuja
Updated over a week ago

Benefits of being a Web application

What is a web app? Why is cove.tool a web application?

Written by Marco Aguirre
Updated over a week ago

Using the cove.tool REST API

Using the cove.tool REST API to upload geometry and get the EUI breakdown

Written by Daniel Chopson
Updated over a week ago

Graphics Problems or Screen Lag

Having trouble moving in 3D or experiencing screen lag

Written by Patrick Chopson
Updated over a week ago

How to format the automated PDF Report

FAQ: My report looks strange, is cut-off, or is missing graphics, how do I fix that?

Written by Marco Aguirre
Updated over a week ago

LEED points and cove.tool

Can cove.tool help me earn LEED points?

Written by Marco Aguirre
Updated this week

How to log LEED’s Integrative Process credit using cove.tool

Written by Marco Aguirre
Updated over a week ago

AIA 2030 and cove.tool

Does cove.tool have any AIA 2030 connections?

Written by Marco Aguirre
Updated over a week ago

Setting up the AIA 2030 DDX with cove.tool

How to upload your cove.tool projects to AIA 2030 DDX Dashboard.

Written by Damini Ganesh
Updated over a week ago

Uploading a Data Center project to DDx

Reporting to the 2030 DDx and data center receives "Project failed to update" error

Written by Marco Aguirre
Updated over a week ago

How to report a cove.tool project to an existing 2030 ddx project?

Written by Marco Aguirre
Updated over a week ago

Cove.tool and UN 2030 Sustainable Development Goals

Written by Akshay Padwal
Updated over a week ago