To request a custom template please follow these steps:
Review the existing custom template library In addition to our 7 base building types, the team has created 8 additional custom templates for your use. Please review the base building types and the additional custom template types that are available to use.
Our base building types include:
f. Single Family Home
Additional available custom templates include:
If your building is any of these building types, follow the step by step guidance to recreate your custom template in 5-10 minutes.
Request custom templates
Note: This request cannot be made under trial or academic accounts
If your building type does not match any of the building types above, you can request a custom template by filling out your request and sending it over to your dedicated customer success manager.
Send filled out "Template Request" file to your dedicated customer success manager.
The customer success manager may reach out for any additional information. If no additional information is needed, they will reach out with follow up steps to create custom templates. Allow up to 3 business days for each template type request.
Note: A custom template is not a new button available on your projects page. Your team will either receive a link to the new help center article (if we find it generally helpful to all of our user) or a pdf guide (if it's hyper-specific or hyper-sensitive makeup).